--- title: Business Technology Strategy description: Learn how technology can maximize your business with a comprehensive IT strategy and support plan. --- [![Innovative logo](https://blog.innovativeinc.net/hubfs/INNO_Wordmark_Primary_KO_RGB.png)](https://www.innovativeinc.net/) - About - [The Innovative Way](https://www.innovativeinc.net/the-innovative-way) - [Our Team](https://www.innovativeinc.net/our-team) - [Service Area](https://www.innovativeinc.net/service-area) - [Service Level Agreement (SLA)](https://www.innovativeinc.net/service-level-agreement) - [Refer a Business](https://www.innovativeinc.net/referrals) - [Careers](https://www.innovativeinc.net/careers) - Partner With Us - [innovateCORE](https://www.innovativeinc.net/innovate-core) - [innovateAHEAD](https://www.innovativeinc.net/innovate-ahead) - [innovateSMART](https://www.innovativeinc.net/innovate-smart) - [innovateSTRONG](https://www.innovativeinc.net/innovate-strong) - [innovateTRUST](https://www.innovativeinc.net/innovate-trust) - Areas of Expertise - [Information Technology](https://www.innovativeinc.net/information-technology) - [Business Continuity & Disaster Recovery (BCDR)](https://www.innovativeinc.net/bcdr) - [Cybersecurity](https://www.innovativeinc.net/cybersecurity) - [Phone & Voice](https://www.innovativeinc.net/phone-voice) - [Printer & Copiers](https://www.innovativeinc.net/printer-copiers) - Industries - [Healthcare / HIPAA](https://www.innovativeinc.net/healthcare-hippaa) - [Manufacturing](https://www.innovativeinc.net/manufacturing) - [Nonprofit](https://www.innovativeinc.net/nonprofit) - [Professional Services](https://www.innovativeinc.net/professional-services) - [Property Management](https://www.innovativeinc.net/property-management) - Learning - [The Innovative Blog](https://blog.innovativeinc.net/blog) - [Press Releases](https://www.innovativeinc.net/press-releases) - [Podcast](https://www.innovativeinc.net/innovative-leadership-podcast/) - [Events](https://www.innovativeinc.net/events) - [Free Cybersecurity Assessment](https://www.innovativeinc.net/cybersecurity-assessment) - About - [The Innovative Way](https://www.innovativeinc.net/the-innovative-way) - [Our Team](https://www.innovativeinc.net/our-team) - [Service Area](https://www.innovativeinc.net/service-area) - [Service Level Agreement (SLA)](https://www.innovativeinc.net/service-level-agreement) - [Refer a Business](https://www.innovativeinc.net/referrals) - [Careers](https://www.innovativeinc.net/careers) - Partner With Us - [innovateCORE](https://www.innovativeinc.net/innovate-core) - [innovateAHEAD](https://www.innovativeinc.net/innovate-ahead) - [innovateSMART](https://www.innovativeinc.net/innovate-smart) - [innovateSTRONG](https://www.innovativeinc.net/innovate-strong) - [innovateTRUST](https://www.innovativeinc.net/innovate-trust) - Areas of Expertise - [Information Technology](https://www.innovativeinc.net/information-technology) - [Business Continuity & Disaster Recovery (BCDR)](https://www.innovativeinc.net/bcdr) - [Cybersecurity](https://www.innovativeinc.net/cybersecurity) - [Phone & Voice](https://www.innovativeinc.net/phone-voice) - [Printer & Copiers](https://www.innovativeinc.net/printer-copiers) - Industries - [Healthcare / HIPAA](https://www.innovativeinc.net/healthcare-hippaa) - [Manufacturing](https://www.innovativeinc.net/manufacturing) - [Nonprofit](https://www.innovativeinc.net/nonprofit) - [Professional Services](https://www.innovativeinc.net/professional-services) - [Property Management](https://www.innovativeinc.net/property-management) - Learning - [The Innovative Blog](https://blog.innovativeinc.net/blog) - [Press Releases](https://www.innovativeinc.net/press-releases) - [Podcast](https://www.innovativeinc.net/innovative-leadership-podcast/) - [Events](https://www.innovativeinc.net/events) - [Free Cybersecurity Assessment](https://www.innovativeinc.net/cybersecurity-assessment) - Categories - Follow Us - [Business Strategy](https://blog.innovativeinc.net/blog/topic/business-strategy) - [Cybersecurity](https://blog.innovativeinc.net/blog/topic/cybersecurity) - [Devices](https://blog.innovativeinc.net/blog/topic/devices) - [Disaster Recovery](https://blog.innovativeinc.net/blog/topic/disaster-recovery) - [Employee Retention](https://blog.innovativeinc.net/blog/topic/employee-retention) - [HIPAA](https://blog.innovativeinc.net/blog/topic/hipaa) - [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) - [Microsoft Windows](https://blog.innovativeinc.net/blog/topic/microsoft-windows) - [Outsourced IT Support](https://blog.innovativeinc.net/blog/topic/outsourced-it-support) - [Printers and Copiers](https://blog.innovativeinc.net/blog/topic/printers-copiers) - [Purchasing](https://blog.innovativeinc.net/blog/topic/purchasing) - [Technology Strategy](https://blog.innovativeinc.net/blog/topic/technology-strategy) - [Threat Prevention](https://blog.innovativeinc.net/blog/topic/threat-prevention) - - - - - IT Starts with Strategy Learn how technology can maximize your business with a comprehensive IT strategy and support plan. Subscribe - Categories - [Business Strategy](https://blog.innovativeinc.net/blog/topic/business-strategy) - [Cybersecurity](https://blog.innovativeinc.net/blog/topic/cybersecurity) - [Devices](https://blog.innovativeinc.net/blog/topic/devices) - [Disaster Recovery](https://blog.innovativeinc.net/blog/topic/disaster-recovery) - [Employee Retention](https://blog.innovativeinc.net/blog/topic/employee-retention) - [HIPAA](https://blog.innovativeinc.net/blog/topic/hipaa) - [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) - [Microsoft Windows](https://blog.innovativeinc.net/blog/topic/microsoft-windows) - [Outsourced IT Support](https://blog.innovativeinc.net/blog/topic/outsourced-it-support) - [Printers and Copiers](https://blog.innovativeinc.net/blog/topic/printers-copiers) - [Purchasing](https://blog.innovativeinc.net/blog/topic/purchasing) - [Technology Strategy](https://blog.innovativeinc.net/blog/topic/technology-strategy) - [Threat Prevention](https://blog.innovativeinc.net/blog/topic/threat-prevention) - Social - - - - - ### [Innovative at 25: What Was Cutting Edge 25 Years Ago?](https://blog.innovativeinc.net/blog/innovative-at-25-what-was-cutting-edge-25-years-ago) ### [AI Is Moving Faster Than the Planning Cycle](https://blog.innovativeinc.net/blog/ai-is-moving-faster-than-the-planning-cycle) ### [When a Trusted Contact Becomes the Threat: A Real-Life Cybersecurity Incident](https://blog.innovativeinc.net/blog/when-a-trusted-contact-becomes-the-threat-a-real-life-cybersecurity-incident) ### [Why Healthy Conflict Is a Leadership Advantage](https://blog.innovativeinc.net/blog/why-healthy-conflict-is-a-leadership-advantage) ### [Why Big IT Projects Require More Than an Off-the-Shelf Approach](https://blog.innovativeinc.net/blog/why-big-it-projects-require-more-than-an-off-the-shelf-approach) ### [When AI Research Meets Real-World IT Delivery](https://blog.innovativeinc.net/blog/when-ai-research-meets-real-world-it-delivery) ### [Letting Go of the Vine: How EOS Transforms Leadership and Growth](https://blog.innovativeinc.net/blog/letting-go-of-the-vine-how-eos-transforms-leadership-and-growth) ### [Inside January’s Innovative AI User Group](https://blog.innovativeinc.net/blog/inside-januarys-innovative-ai-user-group) ### [Introducing the Innovative Support App](https://blog.innovativeinc.net/blog/introducing-the-innovative-support-app) ### [Understanding Rising Technology Costs Without Sacrificing the Business](https://blog.innovativeinc.net/blog/understanding-rising-technology-costs-without-sacrificing-the-business) ### [The Leadership Mindset That Cuts Through Technology Overload](https://blog.innovativeinc.net/blog/leadership-mindset-that-cuts-through-technology-overload) ### [The Business Case for a Proactive IT Partnership](https://blog.innovativeinc.net/blog/business-case-for-proactive-it-partnership) ### 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Responded to a Real Life Cybersecurity Incident](https://blog.innovativeinc.net/blog/how-our-soc-responded-real-life-cybersecurity-incident) ### [What the Blackpoint & Cisco Duo Integration Means for Your Business](https://blog.innovativeinc.net/blog/blackpoint-cisco-duo-integration) ### [Navigating VMware Price Increases and Alternatives](https://blog.innovativeinc.net/blog/navigating-vmware-price-increases-alternatives) ### [Understanding Your SLA: Why It's Crucial When Choosing the Right MSP](https://blog.innovativeinc.net/blog/what-is-sla-and-why-does-it-matter-choosing-an-msp) ### [Pros and Cons of Payment Plans for Technology](https://blog.innovativeinc.net/blog/pros-and-cons-payment-plans-for-technology) ### [Office 2016 and 2019 Applications Reaching End of Support](https://blog.innovativeinc.net/blog/office-2016-2019-applications-reaching-end-of-support) ### [Why You Should Prioritize Your Upgrade From Windows 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Prevent Business Email Compromise Scams](https://blog.innovativeinc.net/blog/how-identify-prevent-business-email-compromise-scams) ### [Microsoft's New Outlook: What You Need to Know](https://blog.innovativeinc.net/blog/microsofts-new-outlook-what-you-need-to-know) ### [Innovative Volunteers at United Way's Day of Caring 2024](https://blog.innovativeinc.net/blog/innovative-volunteers-at-united-ways-day-of-caring-2024) ### [Addressing Managed Two-Factor Authentication Concerns](https://blog.innovativeinc.net/blog/addressing-managed-two-factor-authentication-concerns) ### [Three tips to help your business avoid phishing scams](https://blog.innovativeinc.net/blog/three-tips-help-business-avoid-phishing-scams) ### [Improving Customer Experiences with Technology](https://blog.innovativeinc.net/blog/improving-customer-experiences-with-technology) ### [Why your small business is a prime target for cyber threats](https://blog.innovativeinc.net/blog/why-your-small-business-is-a-prime-target-for-cyber-threats) ### [Five Warning Signs of an Insecure Network](https://blog.innovativeinc.net/blog/five-warning-signs-insecure-network) ### [Your Cybersecurity Strategy: Starting with Basic IT Best Practices](https://blog.innovativeinc.net/blog/your-cybersecurity-strategy-starting-it-best-practices) ### [Lessons Learned from the CrowdStrike Outages](https://blog.innovativeinc.net/blog/lessons-learned-from-crowdstrike-outages) ### [Celebrating System Administrator Appreciation Day](https://blog.innovativeinc.net/blog/celebrating-system-administrator-appreciation-day) ### [What you should know about today’s Microsoft outage.](https://blog.innovativeinc.net/blog/what-you-should-know-about-todays-microsoft-outage) ### [What to Know About Onboarding with Your New MSP](https://blog.innovativeinc.net/blog/what-know-about-onboarding-new-msp) ### [Minimizing Data Loss with Managed Backups](https://blog.innovativeinc.net/blog/minimizing-data-loss-with-managed-backups) ### [How Can an MSP Support a Remote Workforce](https://blog.innovativeinc.net/blog/how-msp-support-remote-workforce) ### [Behind the Scenes: One Year of Innovative Leadership](https://blog.innovativeinc.net/blog/behind-the-scenes-one-year-of-innovative-leadership) ### [MSP Ownership Models and Their Pros and Cons](https://blog.innovativeinc.net/blog/msp-ownership-models-pros-cons) ### [Pros and Cons of Video Conferencing in Business](https://blog.innovativeinc.net/blog/pros-cons-video-conferencing-business) ### [Three Ways an MSP Can Help Your Small Business](https://blog.innovativeinc.net/blog/three-ways-msp-can-help-small-business) ### [Eight Artificial Intelligence Policy Principles for Businesses](https://blog.innovativeinc.net/blog/eight-artificial-intelligence-policy-principles-businesses) ### [Windows 10 End of Support: What your business should know](https://blog.innovativeinc.net/blog/windows-10-end-of-support-what-your-business-should-know) ### [What your business should know about its cyber insurance policy](https://blog.innovativeinc.net/blog/what-your-business-should-know-about-cyber-insurance-policy) ### [How to Conduct a Simple Cybersecurity Risk Assessment](https://blog.innovativeinc.net/blog/how-to-conduct-simple-cybersecurity-risk-assessment) ### [EOS from an Employee's Perspective](https://blog.innovativeinc.net/blog/eos-employees-perspective) ### [The Importance of Good Account Management with an MSP](https://blog.innovativeinc.net/blog/importance-good-account-management-msp) ### [Understanding invoices from different managed service providers](https://blog.innovativeinc.net/blog/understanding-invoices-different-managed-service-providers) ### [Should my business work with an MSP?](https://blog.innovativeinc.net/blog/should-business-work-with-msp) ### [Announcing three new promotions](https://blog.innovativeinc.net/blog/innovative-announces-three-new-promotions) ### [Getting a Price Quote from a New Managed Service Provider](https://blog.innovativeinc.net/blog/getting-price-quote-new-managed-service-provider) ### [4 Most Important Things to Look for When Choosing an IT Company in DC](https://blog.innovativeinc.net/blog/4-most-important-things-choosing-it-company-dc) ### [Which is better: A National or Local Managed Service Provider?](https://blog.innovativeinc.net/blog/which-better-a-national-local-managed-service-provider) ### [Meet the Operations Team: Help Desk, Field Service, Monitoring](https://blog.innovativeinc.net/blog/meet-the-operations-team-help-desk-field-service-monitoring) ### [Microsoft Alternatives to a Business Server in 2023](https://blog.innovativeinc.net/blog/microsoft-alternatives-business-server-2023) ### [Stephanie Hurd Promoted to Director of Business Development](https://blog.innovativeinc.net/blog/stephanie-hurd-promoted-director-business-development) ### [Why are my IT projects off budget or not on time?](https://blog.innovativeinc.net/blog/why-it-projects-off-budget-not-on-time) ### [The Importance of IT Accountability](https://blog.innovativeinc.net/blog/importance-it-accountability) ### [Meet the Operations Team: Professional Services](https://blog.innovativeinc.net/blog/meet-operations-team-professional-services) ### [Meet the Operations Team: Service Coordinators and Level 3 Technicians](https://blog.innovativeinc.net/blog/meet-operations-team-service-coordinators-level-3-technicians) ### [Introducing the Innovative Leadership Podcast](https://blog.innovativeinc.net/blog/introducing-innovative-leadership-podcast) ### [How the Innovative Team is Structured](https://blog.innovativeinc.net/blog/how-innovative-team-structured) ### [What is the Difference Between a SOC and a NOC?](https://blog.innovativeinc.net/blog/what-difference-between-soc-noc) ### [Microsoft Tips and Tricks that will Help Make your Workday Easier](https://blog.innovativeinc.net/blog/microsoft-tips-tricks-help-make-job-easier) ### [Rose Fetters promoted to Vice President of Finance](https://blog.innovativeinc.net/blog/rose-fetters-promoted-vice-president-finance) ### [What is a print assessment and what are its benefits?](https://blog.innovativeinc.net/blog/what-is-print-assessment-what-benefits) ### [The Cost of Managed Print and Copy Services](https://blog.innovativeinc.net/blog/cost-managed-print-copy-services) ### [How to Reduce Office Printing and Copying Costs](https://blog.innovativeinc.net/blog/how-reduce-office-printing-copying-costs) ### [What is Vulnerability Management and does my business need it?](https://blog.innovativeinc.net/blog/what-is-vulnerability-management) ### [Expenses You Shouldn't Overlook When IT Budgeting](https://blog.innovativeinc.net/blog/expenses-shouldnt-overlook-it-budgeting) ### [Why Your Microsoft Teams Audio Licenses Aren’t Enabled by Default](https://blog.innovativeinc.net/blog/microsoft-teams-audio-licenses-arent-enabled-default) ### [How You'll Benefit from Managed Print and Copy Services](https://blog.innovativeinc.net/blog/benefit-managed-print-copy-services) ### [Happy 22nd Birthday to Innovative!](https://blog.innovativeinc.net/blog/happy-22nd-birthday-innovative) ### [What is the Difference Between Konica Minolta and Xerox?](https://blog.innovativeinc.net/blog/difference-between-konica-minolta-xerox) ### [Why Do I Need To Replace My Hardware Every Five Years?](https://blog.innovativeinc.net/blog/why-replace-hardware-every-five-years) ### [What’s the Difference Between SharePoint and OneDrive?](https://blog.innovativeinc.net/blog/difference-between-sharepoint-onedrive) ### [Business Continuity vs. Disaster Recovery vs. Incident 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Symptoms & Solutions](https://blog.innovativeinc.net/blog/does-my-computer-have-a-virus-or-malware) ### [Benefits of a Managed Service Provider For Every Business](https://blog.innovativeinc.net/blog/managed-service-provider-benefits) ### [The 3 Step Guide to Switching Your IT Support Company](https://blog.innovativeinc.net/blog/3-step-guide-to-switch-it-support-companies) ### [What is a Managed Service Provider?](https://blog.innovativeinc.net/blog/what-is-a-managed-service-provider) ### [The Cost of Managed IT Services: A Comprehensive Breakdown](https://blog.innovativeinc.net/blog/managed-it-services-cost) ### [Benefits of an IT Strategy](https://blog.innovativeinc.net/blog/it-strategy-benefits) ### [Things to Consider Before Moving to the Cloud](https://blog.innovativeinc.net/blog/move-to-the-cloud) ### [Are Your Business Network Credentials for Sale on the Dark Web?](https://blog.innovativeinc.net/blog/network-credentials-dark-web) ### [Washington County Day of Caring 2019](https://blog.innovativeinc.net/blog/washington-county-day-of-caring-2019) ### [Two Common Problems with Your IT Support Company](https://blog.innovativeinc.net/blog/two-common-problems-with-your-it-support-company) ### [Strategies to help solidify your cybersecurity approach](https://blog.innovativeinc.net/blog/strategies-help-solidify-cybersecurity-approach) ### [Comparing Costs of Different Types of IT Support](https://blog.innovativeinc.net/blog/comparing-costs-it-support) ### [Technology Lessons from "The Office"](https://blog.innovativeinc.net/blog/technology-lessons-from-the-office) ### [Employee Behavior is the Key to HIPAA Compliance & Data Security](https://blog.innovativeinc.net/blog/employee-behavior-is-the-key-to-hipaa-compliance) ### [Five Reasons Why every Business Needs a Custom Email Domain](https://blog.innovativeinc.net/blog/four-reasons-why-every-business-needs-a-custom-email-domain) ### [A Week in the Life of an Outsourced IT Vendor: Part III](https://blog.innovativeinc.net/blog/a-week-in-the-life-of-an-outsourced-it-vendor-part-iii) ### [A Week in the Life of an Outsourced IT Vendor: Part II](https://blog.innovativeinc.net/blog/a-week-in-the-life-of-an-outsourced-it-vendor-part-ii) ### [A Week in the Life of an Outsourced IT Vendor: Part I](https://blog.innovativeinc.net/blog/a-week-in-the-life-of-an-outsourced-it-vendor-part-i) ### [An Open Letter to Kelley Earnhardt Miller (and Any Executive Settling for Bad IT)](https://blog.innovativeinc.net/blog/an-open-letter-to-kelley-earnhardt-miller-and-any-executive-settling-for-bad-it) ### [On-Site vs. Remote IT Support](https://blog.innovativeinc.net/blog/on-site-vs-remote-it-support) ### [Pros and Cons of the 4 Most Common Types of Small Business IT Support](https://blog.innovativeinc.net/blog/pros-and-cons-of-the-4-most-common-types-of-small-business-it-support) ### [7 Technology Issues Your Network Monitoring Solution Should Catch](https://blog.innovativeinc.net/blog/7-technology-issues-your-network-monitoring-solution-should-catch) ### [Anticipated Hardware Price Jump Following Tariff Increase on Chinese Imports](https://blog.innovativeinc.net/blog/anticipated-hardware-price-jump-following-tariff-increase-on-chinese-imports) ### [Benefits of Leasing IT Equipment](https://blog.innovativeinc.net/blog/benefits-leasing-it-equipment) ### [Windows 7 End of Life: A Whole New World Since We Said Goodbye to XP](https://blog.innovativeinc.net/blog/windows-7-end-of-life-a-whole-new-world-since-we-said-goodbye-to-xp) ### [Protecting Your Business from a Ransomware Attack](https://blog.innovativeinc.net/blog/protecting-your-business-from-a-ransomware-attack) ### [Email and HIPAA Compliance in Your Business](https://blog.innovativeinc.net/blog/email-and-hipaa-compliance) ### [Benefits of Outsourcing All or Parts of Your IT Department](https://blog.innovativeinc.net/blog/outsourcing-your-it-department) ### [Why Your IT Company Should Also Be Your Copier Company](https://blog.innovativeinc.net/blog/why-it-company-should-also-be-copier-company) ### [Alternatives to a Server in Your Business](https://blog.innovativeinc.net/blog/alternatives-to-business-server) ### [Does My Business Need a Server?](https://blog.innovativeinc.net/blog/does-my-business-need-a-server) ### ["IT Guy" vs. Help Desk Team](https://blog.innovativeinc.net/blog/it-guy-vs-helpdesk-team) ### [Promoting Email Safety in Your Business](https://blog.innovativeinc.net/blog/promoting-email-safety-in-your-business) ### [Three Things to Consider When Purchasing Business Computers](https://blog.innovativeinc.net/blog/three-things-consider-purchasing-business-computers) ### [Useful tips for Business CyberThreat Prevention](https://blog.innovativeinc.net/blog/business-cyber-threat-prevention) ### [What to Include in your Strategic Technology Plan](https://blog.innovativeinc.net/blog/what-to-include-strategic-technology-plan) ### [Is Windows 10 HIPAA compliant?](https://blog.innovativeinc.net/blog/windows-10-hipaa-compliant) ### [Do I need to upgrade to Windows 10 in 2019?](https://blog.innovativeinc.net/blog/do-i-need-to-upgrade-to-windows-10-in-2019) ### [Is the old technology in your business impacting employee retention?](https://blog.innovativeinc.net/blog/is-the-old-technology-in-your-business-driving-away-employees) [All posts](https://blog.innovativeinc.net/blog/all) #### Contact **Headquarters** 13332 Pennsylvania Ave. Hagerstown, MD 21742 [301-739-7414](tel:+13017397414) **Washington, DC** 1717 K Street NW, Suite 900 Washington, DC 20006 [202-971-9991](tel:+12029719991) #### Managed Services - [Managed Services](https://www.innovativeinc.net/services) - [Co-Managed Services](https://www.innovativeinc.net/co-managed-services) - [Service Level Agreement](https://www.innovativeinc.net/service-level-agreement) - [Pricing](https://www.innovativeinc.net/pricing) - [Service Area](https://www.innovativeinc.net/service-area) 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