Here we grow again! Twenty-twenty-one has been an exciting year filled with big changes and accomplishments.
Over the Summer, we expanded our management team and promoted five employees to newly created management positions. Now, we’re thrilled to introduce six new employees we’ve welcomed to the Innovative family over the past few months.
Meet the newest innovators
Artem “Art” Balashov
Art is a systems technician working on our field service team. With seven years of IT experience, Art came to us most recently from State College, PA, where he worked for RBA Professional Data Systems, Inc. as an IT consultant. Art is excited to join a team with an unceasing drive to get things done and be there for the client, whatever it takes.
Jessica Gaylor
Jessica, our newest account manager, is most excited to learn more about technology and serve our clients alongside a great team. She is responsible for managing client relationships and advocating for sound technology strategies. Jessica comes to us from Merkle RMG, where she spent six years as a senior account manager. She also brings four years of experience selling and troubleshooting IT equipment in retail environments.
Julian Jones
Julian is a systems technician on our project team. He came to us after completing a service desk internship with Brethren Mutual Insurance Group while finishing his associate degree in Computer Science at Pittsburgh Technical College. Julian is excited to grow professionally and personally while working alongside awesome coworkers.
Lauren Rappaport
Lauren is no stranger to Innovative. She officially joined the team this week as a sales and marketing assistant but has been our freelance graphic designer for the past two years. Most recently, she came to us from St. Elmo’s Coffee Pub in Alexandria, VA. She previously held several positions with ARTECHOUSE in Washington, D.C. Lauren is excited and grateful to join the company she grew up with. She can’t wait to learn the ins and outs of the industry and work with an amazing team.
Eric Santiago, MBA
Eric recently joined our sales team as an account executive. He joins us from TeamLogic IT, where he was a senior account manager for managed services clients in the Leesburg, Manassas, and Winchester areas. Eric is excited to be a resource to our clients and join a passionate team that strives for excellence to best serve our clients.
Thomas Sheasley
Thomas is our newest systems technician and will work primarily with our help desk team. He comes to us with two years of experience in the IT industry working in the Lincoln Intermediate Unit #12, a regional public education service agency in Pennsylvania. Before that, he interned at Tech Team Solutions here in Hagerstown. He is excited to learn his new role and grow his skills in IT.
Stay Tuned, the Future Looks Bright
We are thrilled to welcome these exceptional professionals to the team. There’s no doubt that the future is looking bright. Stay tuned for even more exciting announcements as we welcome both a new year and a new chapter for Innovative.
