If the last 25 years in the IT industry taught me one thing, it’s that people hate surprises, especially when it comes to ever-increasing technology spending. Yet it seems like your IT team always has their hand out to upgrade this or replace that. You’re left asking the same questions every time they ask to fund a new project: Why does this cost so much? How did we not see this coming? What do I need to do to make sure this doesn’t happen again? There isn’t necessarily a one size fits all answer to these questions. The ever-changing nature of technology means there will always be some surprises, especially when it comes to spending. But you can minimize surprises with effective IT planning and budgeting.
You spend hundreds or thousands of dollars each year on anti-virus and threat prevention software for all the computers in your organization. As a result, you expect those devices are safe from viruses, ransomware, and other malware. But now you’re missing files, software programs are acting strange, or your entire system is frozen and you’ve received a ransom message. You’re frustrated, and maybe feel a little taken by your anti-virus vendor. Why have you been spending all this money on an anti-virus solution if you still have to deal with the ramifications of a virus or other malware?