--- title: Business Technology Strategy | Michael McAndrew description: Learn how technology can maximize your business with a comprehensive IT strategy and support plan. --- [![Innovative logo](https://blog.innovativeinc.net/hubfs/INNO_Wordmark_Primary_KO_RGB.png)](https://www.innovativeinc.net/) - About - [The Innovative Way](https://www.innovativeinc.net/the-innovative-way) - [Our Team](https://www.innovativeinc.net/our-team) - [Service Area](https://www.innovativeinc.net/service-area) - [Service Level Agreement (SLA)](https://www.innovativeinc.net/service-level-agreement) - [Refer a Business](https://www.innovativeinc.net/referrals) - [Careers](https://www.innovativeinc.net/careers) - Partner With Us - [innovateCORE](https://www.innovativeinc.net/innovate-core) - [innovateAHEAD](https://www.innovativeinc.net/innovate-ahead) - [innovateSMART](https://www.innovativeinc.net/innovate-smart) - [innovateSTRONG](https://www.innovativeinc.net/innovate-strong) - [innovateTRUST](https://www.innovativeinc.net/innovate-trust) - Areas of Expertise - [Information Technology](https://www.innovativeinc.net/information-technology) - [Business Continuity & Disaster Recovery (BCDR)](https://www.innovativeinc.net/bcdr) - [Cybersecurity](https://www.innovativeinc.net/cybersecurity) - [Phone & Voice](https://www.innovativeinc.net/phone-voice) - [Printer & Copiers](https://www.innovativeinc.net/printer-copiers) - Industries - [Healthcare / HIPAA](https://www.innovativeinc.net/healthcare-hippaa) - [Manufacturing](https://www.innovativeinc.net/manufacturing) - [Nonprofit](https://www.innovativeinc.net/nonprofit) - [Professional Services](https://www.innovativeinc.net/professional-services) - [Property Management](https://www.innovativeinc.net/property-management) - Learning - [The Innovative Blog](https://blog.innovativeinc.net/blog) - [Press Releases](https://www.innovativeinc.net/press-releases) - [Podcast](https://www.innovativeinc.net/innovative-leadership-podcast/) - [Events](https://www.innovativeinc.net/events) - [Free Cybersecurity Assessment](https://www.innovativeinc.net/cybersecurity-assessment) - About - [The Innovative Way](https://www.innovativeinc.net/the-innovative-way) - [Our Team](https://www.innovativeinc.net/our-team) - [Service Area](https://www.innovativeinc.net/service-area) - [Service Level Agreement (SLA)](https://www.innovativeinc.net/service-level-agreement) - [Refer a Business](https://www.innovativeinc.net/referrals) - [Careers](https://www.innovativeinc.net/careers) - Partner With Us - [innovateCORE](https://www.innovativeinc.net/innovate-core) - [innovateAHEAD](https://www.innovativeinc.net/innovate-ahead) - [innovateSMART](https://www.innovativeinc.net/innovate-smart) - [innovateSTRONG](https://www.innovativeinc.net/innovate-strong) - [innovateTRUST](https://www.innovativeinc.net/innovate-trust) - Areas of Expertise - [Information Technology](https://www.innovativeinc.net/information-technology) - [Business Continuity & Disaster Recovery (BCDR)](https://www.innovativeinc.net/bcdr) - [Cybersecurity](https://www.innovativeinc.net/cybersecurity) - [Phone & Voice](https://www.innovativeinc.net/phone-voice) - [Printer & Copiers](https://www.innovativeinc.net/printer-copiers) - Industries - [Healthcare / HIPAA](https://www.innovativeinc.net/healthcare-hippaa) - [Manufacturing](https://www.innovativeinc.net/manufacturing) - [Nonprofit](https://www.innovativeinc.net/nonprofit) - [Professional Services](https://www.innovativeinc.net/professional-services) - [Property Management](https://www.innovativeinc.net/property-management) - Learning - [The Innovative Blog](https://blog.innovativeinc.net/blog) - [Press Releases](https://www.innovativeinc.net/press-releases) - [Podcast](https://www.innovativeinc.net/innovative-leadership-podcast/) - [Events](https://www.innovativeinc.net/events) - [Free Cybersecurity Assessment](https://www.innovativeinc.net/cybersecurity-assessment) - Categories - Follow Us - [Business Strategy](https://blog.innovativeinc.net/blog/topic/business-strategy) - [Cybersecurity](https://blog.innovativeinc.net/blog/topic/cybersecurity) - [Devices](https://blog.innovativeinc.net/blog/topic/devices) - [Disaster Recovery](https://blog.innovativeinc.net/blog/topic/disaster-recovery) - [Employee Retention](https://blog.innovativeinc.net/blog/topic/employee-retention) - [HIPAA](https://blog.innovativeinc.net/blog/topic/hipaa) - [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) - [Microsoft Windows](https://blog.innovativeinc.net/blog/topic/microsoft-windows) - [Outsourced IT Support](https://blog.innovativeinc.net/blog/topic/outsourced-it-support) - [Printers and Copiers](https://blog.innovativeinc.net/blog/topic/printers-copiers) - [Purchasing](https://blog.innovativeinc.net/blog/topic/purchasing) - [Technology Strategy](https://blog.innovativeinc.net/blog/topic/technology-strategy) - [Threat Prevention](https://blog.innovativeinc.net/blog/topic/threat-prevention) - - - - - # Business Technology IT Starts with Strategy Learn how technology can maximize your business with a comprehensive IT strategy and support plan. Subscribe - Categories - [Business Strategy](https://blog.innovativeinc.net/blog/topic/business-strategy) - [Cybersecurity](https://blog.innovativeinc.net/blog/topic/cybersecurity) - [Devices](https://blog.innovativeinc.net/blog/topic/devices) - [Disaster Recovery](https://blog.innovativeinc.net/blog/topic/disaster-recovery) - [Employee Retention](https://blog.innovativeinc.net/blog/topic/employee-retention) - [HIPAA](https://blog.innovativeinc.net/blog/topic/hipaa) - [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) - [Microsoft Windows](https://blog.innovativeinc.net/blog/topic/microsoft-windows) - [Outsourced IT Support](https://blog.innovativeinc.net/blog/topic/outsourced-it-support) - [Printers and Copiers](https://blog.innovativeinc.net/blog/topic/printers-copiers) - [Purchasing](https://blog.innovativeinc.net/blog/topic/purchasing) - [Technology Strategy](https://blog.innovativeinc.net/blog/topic/technology-strategy) - [Threat Prevention](https://blog.innovativeinc.net/blog/topic/threat-prevention) - Social - - - - - ### Michael McAndrew - **Connect with Michael McAndrew** - - [mailto:mmcandrew@innovativeinc.net](mailto:mmcandrew@innovativeinc.net) [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png)](https://blog.innovativeinc.net/blog/does-my-computer-have-a-virus-or-malware) [Cybersecurity](https://blog.innovativeinc.net/blog/topic/cybersecurity) | [Threat Prevention](https://blog.innovativeinc.net/blog/topic/threat-prevention) ## [Does My Computer Have a Virus or Other Malware? Symptoms & Solutions](https://blog.innovativeinc.net/blog/does-my-computer-have-a-virus-or-malware) By: [Michael McAndrew](https://blog.innovativeinc.net/blog/author/michael-mcandrew) December 5th, 2019 Computers are the center of business and personal productivity in the 21st century. Users expect them to work as intended, on time, and without issue. Unfortunately, this is not always the case. Viruses, or any type of malware (viruses are just one of several types of malware - more on that later), can at the least inconvenience users, and at worst cripple an entire business or organization. When trouble arises, average users may wonder if their computer is misbehaving. They might suspect malware has compromised their system, but don’t know how to confirm their suspicion. [Read More](https://blog.innovativeinc.net/blog/does-my-computer-have-a-virus-or-malware) Share - Close - - - - [mailto:?body=https://blog.innovativeinc.net/blog/does-my-computer-have-a-virus-or-malware](mailto:?body=https://blog.innovativeinc.net/blog/does-my-computer-have-a-virus-or-malware) [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png)](https://blog.innovativeinc.net/blog/it-guy-vs-helpdesk-team) [Technology Strategy](https://blog.innovativeinc.net/blog/topic/technology-strategy) | [Business Strategy](https://blog.innovativeinc.net/blog/topic/business-strategy) | [Outsourced IT Support](https://blog.innovativeinc.net/blog/topic/outsourced-it-support) ## ["IT Guy" vs. Help Desk Team](https://blog.innovativeinc.net/blog/it-guy-vs-helpdesk-team) By: [Michael McAndrew](https://blog.innovativeinc.net/blog/author/michael-mcandrew) March 26th, 2019 Wouldn’t it be great if every time you called your IT support provider, they answered the phone? Waiting for service is not anyone’s idea of a good time. With the pace of business in our world, it is unreasonable that the only option for acquiring IT support is waiting by the phone like you are expecting a date to call. Unfortunately, this is frequently the service you get from single-person IT support operations, otherwise known as your outsourced "IT guy/girl." This level of support may be fine for your home PC, where processes and payments are not depending on technology working right now, but for small and medium businesses, the consistent coverage provided by a trained, business-focused help desk team can be a lifesaver. [Read More](https://blog.innovativeinc.net/blog/it-guy-vs-helpdesk-team) Share - Close - - - - [mailto:?body=https://blog.innovativeinc.net/blog/it-guy-vs-helpdesk-team](mailto:?body=https://blog.innovativeinc.net/blog/it-guy-vs-helpdesk-team) [All posts](https://blog.innovativeinc.net/blog/all) #### Contact **Headquarters** 13332 Pennsylvania Ave. Hagerstown, MD 21742 [301-739-7414](tel:+13017397414) **Washington, DC** 1717 K Street NW, Suite 900 Washington, DC 20006 [202-971-9991](tel:+12029719991) #### Managed Services - [Managed Services](https://www.innovativeinc.net/services) - [Co-Managed Services](https://www.innovativeinc.net/co-managed-services) - [Service Level Agreement](https://www.innovativeinc.net/service-level-agreement) - [Pricing](https://www.innovativeinc.net/pricing) - [Service Area](https://www.innovativeinc.net/service-area) #### Areas of Expertise - [Information Technology](https://www.innovativeinc.net/information-technology) - [BCDR](https://www.innovativeinc.net/bcdr) - [Cybersecurity](https://www.innovativeinc.net/cybersecurity) - [Phone & Voice](https://www.innovativeinc.net/phone-voice) - [Printer & Copiers](https://www.innovativeinc.net/printer-copiers) #### About - [About](https://www.innovativeinc.net/the-innovative-way) - [Our Team](https://www.innovativeinc.net/our-team) - [Privacy Policy](https://www.innovativeinc.net/privacy-) - [Contact](https://www.innovativeinc.net/contact) - [Book an Appointment](https://meetings.hubspot.com/shurd?uuid=e72ba9dd-044e-4670-8593-c28ca53244eb)