If your business wants to protect its systems and data with the latest and greatest solutions, you’re probably looking into some pretty advanced cybersecurity tools. While it’s great you’re taking that initiative, it’s crucial we take a step back and assess your current IT setup.

A couple of weeks ago, a widespread IT issue caused downtime for industries worldwide. This downtime was caused by an update from the cybersecurity application CrowdStrike that crashed Microsoft operating systems.

Today is System Administrator Appreciation Day! In honor of one of our favorite yearly celebrations, a few of our team members took some time to highlight our amazing technicians and the work they do for our clients and our team internally, as well as a few words to illustrate how wonderful they are as people.

Even after a thorough vetting process, switching IT companies can be scary. It’s a new company, new people and, potentially, new solutions and equipment. As you’re considering MSPs, evaluating and understanding their onboarding process is an important part of understanding their long-term service and operations.

One of the last things you want to deal with when running your business is lost or inaccessible data. Whether it’s private information about an employee or client or a spreadsheet containing important budgeting numbers, you don’t have the time or resources to make up for if these things were lost. So, how can you avoid this issue?

Ever since the start of the pandemic in 2020, we’ve seen rapid growth in the number of people working remotely. Pre-pandemic, roughly five percent of full-time employees with office jobs worked primarily from home. In 2023, 28.2% of employees had a hybrid work schedule. You’d love to see more of this in your business so your workforce has the flexibility, but you only want to do so if they can be supported.

The Innovative Leadership podcast is celebrating its first anniversary! To commemorate this milestone, let’s look back at some of the show’s most memorable moments and gain some perspective from its hosts.

If you read our article about the difference between national and local MSPs, you know they are structurally and operationally different.

Odds are, you currently use a video conferencing platform in your business. Whether it’s Microsoft Teams or Zoom, tools like these provide an amazing service that lets you easily connect with your team and clients from anywhere.

If you’re trying to run a small business, your day-to-day schedule is probably pretty busy. You’ve got a lot that you’re accountable for, technology included, and it’s causing a lot of headaches. Maybe you have an internal IT employee or a small team, but to no fault of anyone, you feel like your business needs more, and you and your internal IT employees need less on your plate.