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So, you’re preparing to discuss a possible IT partnership with a new managed service provider. There’s one issue: IT is a very broad and sometimes overwhelming term, and you’re not really sure what services you’re asking them for. You have a pretty good idea of what technology your business needs and you may even have an OK understanding of the services your current IT partner is providing. So why does it seem like this new MSP is speaking a different language?

So, you’re in the DC-Metro area, and you’re trying to decide which IT company is right for you. You know technology is valuable to your business operations, so you want someone who is up to the task. While you might have a pretty good idea of the type of IT company you need, there are a ton of options, and you still need some help differentiating between all of them. What does a good option look like?

So, you’re looking to invest in technology for your business, and you want to hire a managed service provider (MSP). Now the question is, do you work with one of the big national companies or find someone more local? This can be a tough decision, as both choices will each offer something a little bit different.

It’s time for the final installment of our Meet the Operations Team series! In this article, we’ll meet the teams that make up the biggest chunk of the ops department: help desk, field service and monitoring.

Congratulations to Stephanie Hurd on her promotion to Director of Business Development!

We can probably all agree that time and money are vital when running a business. You can’t afford to waste either. This is why it can be so frustrating to deal with IT projects that are off-budget or not on time, especially after making such a large investment.

Technology is useful and necessary in today’s workplace, but it doesn’t come without its fair share of headaches. The question is, how are you dealing with those headaches? WHO is dealing with those headaches? Hopefully, it doesn't look anything like the GIF below.

Continuing with our “Meet the Operations Team” series, it’s time to say hello to the professional services team (You may know them as the “project team”).

If you’ve been keeping up with our blog, you may have read one of our most recent articles on how the Innovative team is structured (if you haven’t had the chance to read it, you’ll want to go check it out). In that article, we mentioned how there are plenty of new faces at Innovative that have joined the team members you’re already familiar with.