You've just finished a long report in Word or a presentation that needs to be put together by tomorrow in PowerPoint, hit save, and… your computer freezes on you. Unsure as to why you restart your computer only to see nothing happen. No logon screen, no report, no presentation, nothing. Whether it be due to the operating system or faulty hardware, you're without a computer. What do you do?
It happens quite often – someone points out to you that they’ve received a strange email from this person or that person, or maybe even you. Of course, you don’t remember sending that email and why would you include the need to pay an invoice in it for a co-worker? Spam and spoofed emails are a common way hackers and malicious programs penetrate business networks, and are nearly impossible to prevent on a global basis for a given network. However, there are precautions that significantly decrease the volume of malicious emails and educate users on how to handle those that make their way into their inboxes.