When making a choice between two options, sometimes the most challenging part can be finding out what the difference is. That might be what brought you here.

We’ve all been there. The computers you feel like you just bought are suddenly not new anymore. You can feel with each passing day the increased loading times and the lost functionality. But hey, they still get the job done. Right?

Many of us use Microsoft 365 every day at work. M365 is Microsoft’s cloud productivity suite. Depending on your M365 license, it has the old apps we’re used to: Word, Excel, Outlook, etc., as well as cloud communication and collaboration tools. The M365 suite contains a couple of services you may have heard of or used, but aren’t quite as well-versed in: SharePoint and OneDrive.

If you’re in a situation where your key business operations are down and need to get back up and running, you can’t afford to fix everything on the fly. Doing so would result in huge losses and a massive headache.

Life can be unpredictable. At a moment’s notice, the way you do business can change drastically. Whether it be a fire, natural disaster or some other incident affecting the way you work, you never know when you’ll need to spring into action to get things up and running.

This ever-evolving world of technology can be hard to keep up with. You’re always facing new choices when it comes to this stuff. It can be difficult to tell if you’re making the right decisions.

If you’re a managed IT client with Innovative, you may have contacted our help desk at some point. When you do this, you’re opening what is called a “ticket.” Do you know what a ticket is or what the process looks like? Did you know there are different ways to contact the help desk? If this is all new info to you, don’t worry. I’m new to Innovative and just started learning about the help desk myself. There might be a little more to it than you realize. Let’s get you up to speed so you can get the most out of our service.

I’m sure a lot of what you do at work takes place on your computer, but you have that pesky task that requires physical paper every now and then. Annoying, right?

You use email, I use email, we all use email. But are those emails being protected? How does that all work? So, you might have heard of this thing called email encryption. Your business may have some form of this implemented. Maybe you have a limited idea of what it is or what it does- or maybe you don’t know anything about it. That’s okay. I’m new to this whole IT solutions thing and wasn’t quite sure myself. Email encryption was next up on my list of things to learn. I’m here to pass along some of that knowledge to you. We’re not going to get too into the weeds today. This stuff can become very complicated very quickly. Let’s just talk about what email encryption is and why it matters to you.

Our day-to-day work lives can be pretty busy. The last thing we want is for it to be more difficult to log into our computers. While some might view multi-factor authentication as necessary evil, its implementation can be made easier by working with your managed service provider.