IT Starts with Strategy

Learn how technology can maximize your business with a comprehensive IT strategy and support plan.

Stephanie Hurd

Blog Feature

Technology Strategy | Business Strategy | Devices | Purchasing

By: Stephanie Hurd
June 11th, 2019

If you're planning to upgrade hardware or networking infrastructure in your business this year, you may see significant cost savings by purchasing that equipment soon (i.e. this month) thanks to increased tariffs on Chinese imports.

Blog Feature

Technology Strategy | Business Strategy | Devices | Purchasing

By: Stephanie Hurd
May 31st, 2019

From basic desktop computers to complex network infrastructure, all businesses need some sort of technology to operate. With the amount of technology necessary to compete in today's economy, how do businesses maintain margins and absorb ever-growing IT costs? Leasing is an option that reduces your initial investment and allows for the flexibility to adopt new technology based on your business needs and not capital budgets.

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Technology Strategy | Microsoft | Threat Prevention

By: Stephanie Hurd
May 29th, 2019

Do you have computers in your business operating on Windows 7? Do you feel like you just upgraded away from Windows XP? If that’s the case, you were most likely utilizing Windows XP beyond its April 8, 2014 end of life date and managed just fine without upgrading immediately. So, it makes sense that you are probably not too concerned about upgrading away from Windows 7 any time soon. You survived the last end of life date just fine, and you’ll get through this one too, right? Wrong.

Blog Feature

Cybersecurity | Threat Prevention | Disaster Recovery

By: Stephanie Hurd
May 22nd, 2019

National headlines about ransomware attacks crippling Baltimore City and Cleveland Hopkins International Airport might leave smaller businesses thinking that governments and large corporations are the only entities facing a real threat of attack. However, threats against businesses of all sizes have been on the rise. Malwarebytes Labs issued a Cyber Crime Tactics and Techniques 2019 Q1 Report stating that cyberattacks on businesses in general have increased 235% in the past year. Ransomware specifically is gaining rapid momentum in Q1 2019 with a 195% increase in ransomware attacks on businesses from Q4 2018 to Q1 2019.

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Technology Strategy | Devices | Outsourced IT Support | Printers & Copiers

By: Stephanie Hurd
April 24th, 2019

Do you know how much your business spends on print and copy expenses? If the answer is no, you are not alone. According to a Gartner Group study, 90% of businesses lack an understanding of the total financial impact of printing and copying. The two biggest reasons for this lack of clarity are: Printing and copying expenses are often split between office equipment costs and office supply expenses. Printers and copiers are often managed separately yet used interchangeably. Considering the average employee prints 34 pages per day at a cost of around $725 per year per employee, printing and copying expenses are typically the third greatest business expense behind payroll and rent.

Blog Feature

Technology Strategy | Business Strategy

By: Stephanie Hurd
February 11th, 2019

Computers, Printers, Copiers, Phone Systems Oh My! You know your business depends on technology for day-to-day operations, but do you know the impact it has on things like employee retention, customer experience, and overall growth potential? Do you know how much you stand to lose if your technology systems fail – or worse yet – would your business even survive a major outage for any length of time? Technology is a major factor in your ability to grow your business and must be planned for strategically. Fixing computers when they break is not an IT strategy Fixing is reactive and doesn’t allow you to proactively plan for your technology investments. A more strategic approach helps to ensure you’re making investments in technology that contribute to the success of your business. Technology, like any tool, is only as good as its fit for the job. Fixing your chainsaw isn’t the best investment if what you really need is a nail gun. A sound IT strategy helps to determine when changes in your business and/or job functions dictate changes in your IT tools. Fixing only allows you to maintain the status quo. Is your business the same as it was three years ago when you purchased that sluggish computer? If not, your investment may be better spent on new equipment better aligned with your business needs today and not three years ago. Fixing doesn’t allow for lifecycle management. With an average lifespan of 3-5 years, computers and servers should be replaced as they approach end-of-life. A comprehensive IT strategy will track anticipated replacement dates and assist you in making educated decisions on investing in repair vs. replacement.

Blog Feature

Employee Retention | Technology Strategy

By: Stephanie Hurd
January 17th, 2019

It’s happened to all of us – your computer crashes just before you save the report you’ve been finishing all afternoon or the printer jams while you’re printing that big proposal. Anger, frustration, helplessness, and a touch of nausea are the result. These are the absolute worst feelings employees could have on the job, and the more frequently they feel them, the more likely you are to lose your top talent. Cost is often a big reason cited by business owners for not upgrading or advancing technology, but the truth is that fast computers, high-speed internet, accessible data backups, and secure electronic files are not luxury items. They are essential tools to most effectively utilize and retain your greatest asset and most limited resource – your most talented employees. According to the 2018 Global Talent Trends study by Mercer, “as [employees] support technology, they want technology to support them back – through state-of-the-art platforms that enable people to connect, collaborate, and innovate together.”