It's here. This week, Microsoft is launching the latest version of Windows, Windows 11. This is certainly no secret, especially if you've been watching Sunday night football and the flood of Microsoft ads during the game.

The overwhelming responsibilities of IT are stressful. As if daily new security threats weren't enough, you're also keeping up with general troubleshooting and network administration demands. You're facing more pressure to perform amid staffing shortages and a global pandemic that crammed five years of technology advancement into a few months. It just never feels like there are enough hands to respond to day-to-day end-user support needs while ensuring the network runs as securely and efficiently as possible.

You have a capable IT team, but projects seem to drag on forever. Plus, you never have time to optimize your technology or plan for improvements because day-to-day support consumes all your attention. You outsource some specialized functions, but a third party can't completely take tasks off your plate when they require assistance from your team to gain network information and access.

Have you recently completed a form or answered questions from your cyber insurance carrier? There was likely something in there about multi-factor authentication. And you probably agreed to ensure multi-factor authentication (MFA) is in place for certain types of users and network access.

You have no problem setting up a new computer at home. It’s not difficult and doesn’t take very long. So why is your IT company adding hundreds, possibly thousands of dollars for labor to install new computers in your business? This is the number one most common question we get when we install new or replacement computers. So, let’s break down exactly what goes into installing a new computer in a business environment and what you can expect to pay for that service.

Today was what we call a big, freaking deal at Innovative. And for all the RIGHT reasons. First off, it was our very first, post-COVID in-person, all-hands company meeting. 🙌That means real-life friends and company-sponsored breakfast goodies 🍩 that tasted way better than whatever day-old muffins we’ve scrounged up in our kitchens the past year and a half. Secondly, our chief Innovator, Jason, announced not one, not two, but FIVE internal staff promotions! ❗ That’s right – this little two-person computer shop that started 20 years ago now how as a full-fledged management team of home-grown leaders. Pretty cool, huh? 😎

Innovative, The Community Foundation of Washington County and Family Healthcare of Hagerstown partnered with the Boys and Girls Club of Washington County (BGCWC) on a $122,355 technology overhaul at the BGCWC's four locations. The project will give the Boys and Girls Club of Washington County the necessary tools to work from home and more efficiently share digital information between locations; give the kids they serve reliable access to online learning and virtual activities; and maintain network security, information privacy, and children's online safety.

Copiers. You don’t want to think about what a headache they can be. They’re big. They’re expensive. And you don’t have to tell me how finicky they can be – I once worked in a basement where the copier jammed when it rained.

Working from home, some people love it, some people hate it, most of us have a love-hate relationship with it. On the one hand, you can roll out of bed and start your day. You can focus on your actual job without the distractions of your boss peering over your shoulder, that new employee’s constant questions, or Joe in accounting’s yacht rock playlist. No hard feelings, Joe – I too have the emergency Hall & Oates helpline on speed dial (call 719-26-OATES – you won’t regret it).

It feels like the list of potential cyberthreats to your business are never-ending. You put the basic safeguards in place: firewalls, password policies, anti-virus protections, and so on. Beyond that, your cyber risks are in the hands of fate. Sure, anything is possible, but other priorities need your time and attention. We get it. You're inundated with requests for resources. IT requests, specifically cybersecurity requests, always seem to play on your fears and come with a worst-case scenario story of a business just like yours that lost it all in an attack. As a leader, you're focused on growth and moving forward. You can't get hung up in every what-if scenario, or you'd never get anywhere. Making fear-based decisions makes you feel stagnant, like you're investing in maintaining the status quo when you'd prefer to invest in moving forward. You know cybersecurity is important, but so is everything that comes across your desk, and there are only so many resources to go around.