Business Technology

In a recent conversation on the Innovative Leadership podcast, Jarad Bowens touched on something most leaders run into at some point, even if they don’t always name it directly. How do you stand firm in a difficult conversation without turning it into a fight, and without backing off just to keep the room comfortable?

When organizations take on large technology initiatives like cloud migrations, infrastructure updates, and security programs, the pressure to make the right decision is real, especially when changes are urgently needed. Leaders want progress, teams want clarity, and vendors are ready with recommendations that promise simplicity and speed.

AI has quickly become part of how people research technology decisions. Tools like Copilot make it easier to look up pricing models, compare products, and understand how IT services are commonly delivered before ever speaking with a provider.

One of the things that stood out most in our recent podcast conversation with Warehouse Cinemas CEO Rich Daughtridge wasn’t a specific EOS tool or framework. It was how clearly he described the pull between who he is as a leader and what his business ultimately needed from him.

It’s no secret that costs are rising across the board. Labor, insurance, utilities, and professional services have all increased over the last few years, and technology is no exception. What continues to catch leadership teams off guard isn’t that prices are increasing, but that they don’t appear to be coming back down anytime soon.

When most of your experience with technology includes slow machines, failed backups, and unexpected bills, it’s natural to develop a dislike for dealing with IT. Why should you spend more money on something that’s always breaking? That’s understandable. But what if those systems not only worked but also brought real value and growth to your business?

Your new hire starts Monday, but their laptop isn’t ready. Suddenly, it’s a scramble to reach your IT company, get a computer ordered, and configure everything in time for day one. Sound familiar?

When running a business, IT can sometimes feel like a big mystery with lots of twists and turns. It’s all smooth sailing until someone can’t access their email, or a file disappears right before your eyes. It’s common to feel frustrated and wonder, “Is this just part of the process?” Remember, you're not alone in this. Many business leaders are facing the same challenges. Lucky for you, there are solutions out there!

The world of technology can be daunting to navigate. The terminology is confusing, the solutions are complex and accountability is essential. This emphasizes the importance of partnering with an accountable IT provider who not only completes the job effectively but also has the right people and processes in place to ensure smooth execution. But what does that look like?

The state of Maryland has included a three percent tax on data and information technology services in its fiscal year 2026 budget. Let’s discuss what that will entail and who it will directly impact.