Business Technology

When most of your experience with technology includes slow machines, failed backups, and unexpected bills, it’s natural to develop a dislike for dealing with IT. Why should you spend more money on something that’s always breaking? That’s understandable. But what if those systems not only worked but also brought real value and growth to your business?

Your new hire starts Monday, but their laptop isn’t ready. Suddenly, it’s a scramble to reach your IT company, get a computer ordered, and configure everything in time for day one. Sound familiar?

When running a business, IT can sometimes feel like a big mystery with lots of twists and turns. It’s all smooth sailing until someone can’t access their email, or a file disappears right before your eyes. It’s common to feel frustrated and wonder, “Is this just part of the process?” Remember, you're not alone in this. Many business leaders are facing the same challenges. Lucky for you, there are solutions out there!

The world of technology can be daunting to navigate. The terminology is confusing, the solutions are complex and accountability is essential. This emphasizes the importance of partnering with an accountable IT provider who not only completes the job effectively but also has the right people and processes in place to ensure smooth execution. But what does that look like?

The state of Maryland has included a three percent tax on data and information technology services in its fiscal year 2026 budget. Let’s discuss what that will entail and who it will directly impact.

When evaluating a new managed service provider (MSP), a business might issue a Request for Proposal (RFP). RFPs offer structure and transparency, but they may not provide every business with what it’s looking for when it comes to managed services.

2025 has arrived and many businesses will need to prepare for a significant event in the tech world. On October 14, Windows 10 will reach its end of support. This means Microsoft will no longer provide updates, patches or security fixes for this operating system.

Artificial intelligence (AI) tools seem to be everywhere these days, and your business is looking to implement them and reap the benefits. The tools you currently use might even tout that they are now “powered by AI.” This prospect of increased productivity is exciting, but we should take a step back and assess these tools.

Every business uses technology differently, and how you leverage technology plays a crucial role in your company’s productivity and efficiency. But how well are you aligned with the people managing that technology? What meetings or mechanisms are in place to ensure satisfaction, reinforce strategy and plan for the future?

Now, more than ever, small businesses like yours have to find ways to stand out amongst the crowd and create a valuable customer experience. There are a ton of different options out there for consumers, so how can you gain an edge on the competition and provide a top-notch customer experience? Through technology!