One of the most important relationships you’ll have with your Managed Service Provider (MSP) is with your account manager. Your account manager should be more than just a point of contact; they should be your dedicated advocate, ready to guide you on your IT journey.

So, you’re preparing to discuss a possible IT partnership with a new managed service provider. There’s one issue: IT is a very broad and sometimes overwhelming term, and you’re not really sure what services you’re asking them for. You have a pretty good idea of what technology your business needs and you may even have an OK understanding of the services your current IT partner is providing. So why does it seem like this new MSP is speaking a different language?

So, you’re in the DC-Metro area, and you’re trying to decide which IT company is right for you. You know technology is valuable to your business operations, so you want someone who is up to the task. While you might have a pretty good idea of the type of IT company you need, there are a ton of options, and you still need some help differentiating between all of them. What does a good option look like?

So, you’re looking to invest in technology for your business, and you want to hire a managed service provider (MSP). Now the question is, do you work with one of the big national companies or find someone more local? This can be a tough decision, as both choices will each offer something a little bit different.

Technology is useful and necessary in today’s workplace, but it doesn’t come without its fair share of headaches. The question is, how are you dealing with those headaches? WHO is dealing with those headaches? Hopefully, it doesn't look anything like the GIF below.

There are a lot of new faces at Innovative, but don’t worry, many of your favorite “old,” or let’s say, young with tenure, faces are still around. If you only interact with our team members who come on-site, you’re likely only seeing a small percentage of the team. So, let’s pull back the curtain a bit and walk through exactly how we’re structured.

So, you’ve discovered your printing and copying costs are through the roof and you need a solution to bring the costs down. Maybe you’re here because you don’t know what your printing and copying costs are, and the whole operation feels disjointed and wasteful.

You might feel like budget season is a long way off, but if you feel like your past IT budgets have been lacking, it’s never too early to think about what you might need to include in this year’s IT budget.

Microsoft Teams audio licenses can now be applied for free to existing Teams accounts for no additional cost. The audio license used to be a separate feature available for purchase.

We’ve all been there. The computers you feel like you just bought are suddenly not new anymore. You can feel with each passing day the increased loading times and the lost functionality. But hey, they still get the job done. Right?