Business Technology

IT Starts with Strategy

Learn how technology can maximize your business with a comprehensive IT strategy and support plan.

Blog Feature

Business Strategy | Outsourced IT Support

By: Ryan Stickel
May 31st, 2024

If you’re trying to run a small business, your day-to-day schedule is probably pretty busy. You’ve got a lot that you’re accountable for, technology included, and it’s causing a lot of headaches. Maybe you have an internal IT employee or a small team, but to no fault of anyone, you feel like your business needs more, and you and your internal IT employees need less on your plate.

Blog Feature

Outsourced IT Support

By: Ryan Stickel
February 22nd, 2024

Technology is crucial in today’s business world. Sometimes, it takes a couple of issues to really highlight that. Perhaps your business has been feeling this lately. Whether it’s headaches caused by slow devices or just a gut feeling that your business technology isn’t where it needs to be, you know it’s time for something to change.

Blog Feature

Business Strategy | Outsourced IT Support

By: Ryan Stickel
December 8th, 2023

So, you’re preparing to discuss a possible IT partnership with a new managed service provider. There’s one issue: IT is a very broad and sometimes overwhelming term, and you’re not really sure what services you’re asking them for. You have a pretty good idea of what technology your business needs and you may even have an OK understanding of the services your current IT partner is providing. So why does it seem like this new MSP is speaking a different language?

Blog Feature

Technology Strategy | Business Strategy | Outsourced IT Support

By: Ryan Stickel
November 21st, 2023

So, you’re in the DC-Metro area, and you’re trying to decide which IT company is right for you. You know technology is valuable to your business operations, so you want someone who is up to the task. While you might have a pretty good idea of the type of IT company you need, there are a ton of options, and you still need some help differentiating between all of them. What does a good option look like?

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Technology Strategy | Business Strategy | Outsourced IT Support

By: Ryan Stickel
October 25th, 2023

So, you’re looking to invest in technology for your business, and you want to hire a managed service provider (MSP). Now the question is, do you work with one of the big national companies or find someone more local? This can be a tough decision, as both choices will each offer something a little bit different.

Blog Feature

Technology Strategy | Outsourced IT Support

By: Ryan Stickel
August 8th, 2023

We can probably all agree that time and money are vital when running a business. You can’t afford to waste either. This is why it can be so frustrating to deal with IT projects that are off-budget or not on time, especially after making such a large investment.

Blog Feature

Outsourced IT Support

By: Ryan Stickel
November 11th, 2022

If you’re a managed IT client with Innovative, you may have contacted our help desk at some point. When you do this, you’re opening what is called a “ticket.” Do you know what a ticket is or what the process looks like? Did you know there are different ways to contact the help desk? If this is all new info to you, don’t worry. I’m new to Innovative and just started learning about the help desk myself. There might be a little more to it than you realize. Let’s get you up to speed so you can get the most out of our service.

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Technology Strategy | Purchasing | Outsourced IT Support

By: Stephanie Hurd
March 15th, 2022

Be prepared for some sticker shock the next time you go to replace hardware in your business. Computer component costs have gone up 20% to 40% since 2020. Business-grade PC prices have doubled since 2019, thanks to the perfect storm of inflation paired with increased demand and decreased supply.

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Technology Strategy | Business Strategy | Outsourced IT Support

By: Stephanie Hurd
February 21st, 2022

Do you like surprises? The answer probably depends on the context. You welcome surprises like lottery winnings and visits from an old friend. But surprises like, “Hey, we need an extra $5,000 to finish this project that’s already started” are very unwelcome. That’s where a contingency comes in.

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Technology Strategy | Business Strategy | Outsourced IT Support

By: Stephanie Hurd
September 24th, 2021

The overwhelming responsibilities of IT are stressful. As if daily new security threats weren't enough, you're also keeping up with general troubleshooting and network administration demands. You're facing more pressure to perform amid staffing shortages and a global pandemic that crammed five years of technology advancement into a few months. It just never feels like there are enough hands to respond to day-to-day end-user support needs while ensuring the network runs as securely and efficiently as possible.