Every business uses technology differently, and how you leverage technology plays a crucial role in your company’s productivity and efficiency. But how well are you aligned with the people managing that technology? What meetings or mechanisms are in place to ensure satisfaction, reinforce strategy and plan for the future?

One of the last things you want to deal with when running your business is lost or inaccessible data. Whether it’s private information about an employee or client or a spreadsheet containing important budgeting numbers, you don’t have the time or resources to make up for if these things were lost. So, how can you avoid this issue?

So, you’re in the DC-Metro area, and you’re trying to decide which IT company is right for you. You know technology is valuable to your business operations, so you want someone who is up to the task. While you might have a pretty good idea of the type of IT company you need, there are a ton of options, and you still need some help differentiating between all of them. What does a good option look like?

So, you’re looking to invest in technology for your business, and you want to hire a managed service provider (MSP). Now the question is, do you work with one of the big national companies or find someone more local? This can be a tough decision, as both choices will each offer something a little bit different.

We can probably all agree that time and money are vital when running a business. You can’t afford to waste either. This is why it can be so frustrating to deal with IT projects that are off-budget or not on time, especially after making such a large investment.

Technology is useful and necessary in today’s workplace, but it doesn’t come without its fair share of headaches. The question is, how are you dealing with those headaches? WHO is dealing with those headaches? Hopefully, it doesn't look anything like the GIF below.

We’ve all been there. The computers you feel like you just bought are suddenly not new anymore. You can feel with each passing day the increased loading times and the lost functionality. But hey, they still get the job done. Right?

My first week at Innovative brought many challenges someone might usually deal with when starting a new job. There were lots of new names and faces to learn, as well as the ins and outs of an entire company. On top of all this, I joined a managed IT services company without any background in technology. Being in such a different environment, everything I encountered was a learning experience. With every meeting and demonstration, I was gaining new information. One of the demonstrations I had the chance to sit in on was for Avaya Cloud Office (ACO). ACO is a hosted phone system that provides communication services to businesses, including Innovative. This made it especially relevant to me because it's a service I'll use at work regularly. The demonstration was hosted by Innovative's CIO Tyler Snyder, who did a great job explaining how many features ACO offers and how these features can change the way an office uses its phones. In this blog, I'll go over some of those features that will be crucial to our clients, my colleagues and me.

When it comes to cybersecurity, it's easy to feel like solution vendors are constantly exploiting your worst fears to sell you the latest and greatest solution you need to keep your business safe.

Be prepared for some sticker shock the next time you go to replace hardware in your business. Computer component costs have gone up 20% to 40% since 2020. Business-grade PC prices have doubled since 2019, thanks to the perfect storm of inflation paired with increased demand and decreased supply.