Business Technology

IT Starts with Strategy

Learn how technology can maximize your business with a comprehensive IT strategy and support plan.

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Technology Strategy | Purchasing | Outsourced IT Support

By: Stephanie Hurd
March 15th, 2022

Be prepared for some sticker shock the next time you go to replace hardware in your business. Computer component costs have gone up 20% to 40% since 2020. Business-grade PC prices have doubled since 2019, thanks to the perfect storm of inflation paired with increased demand and decreased supply.

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Technology Strategy | Purchasing | Outsourced IT Support

By: Stephanie Hurd
August 16th, 2021

You have no problem setting up a new computer at home. It’s not difficult and doesn’t take very long. So why is your IT company adding hundreds, possibly thousands of dollars for labor to install new computers in your business? This is the number one most common question we get when we install new or replacement computers. So, let’s break down exactly what goes into installing a new computer in a business environment and what you can expect to pay for that service.

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Technology Strategy | Microsoft | Purchasing

By: Justin Strahin
September 30th, 2020

As a business leader, you don’t care what Microsoft calls its services as long as your programs work and fees don’t go up. The name change from Office 365 to Microsoft 365 doesn’t create any changes in your services or bill (as of this article’s date). But the name change does signal a great time to really understand what you’re paying Microsoft for and make sure you have the right subscriptions to match your needs. Before we move on, you should know that this article focuses on Microsoft 365 for business licenses and the enterprise license affected by the Microsoft 365 name change. These are some of the most common Microsoft/Office 365 plans for businesses with less than 300 users.

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Devices | Purchasing

By: Stephanie Hurd
August 25th, 2020

Shopping for a laptop back in March was the virtual equivalent of battling other shoppers for the last Cabbage Patch Kid doll on Black Friday in the 80s.   Laptop inventory was low to nonexistent, and if you did find one, you couldn’t be too picky about specs. You only had one choice for which you likely paid more than you anticipated. 

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Technology Strategy | Business Strategy | Purchasing

By: Tyler Snyder
March 31st, 2020

It’s overwhelming when you need to replace one of the computers in your business. With the average computer needing replaced every three to five years, you’re likely looking at different specs and maybe even a new operating system than the one you’re replacing. This can be confusing on your end, and frustrating for the employee who’s been using the same computer for years. In this article, we’ll walk through how to choose the best computer for your business. Since the choices in computer models are infinite, we’ll focus on the to most popular business computer brands on the market, Dell and HP.  

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Technology Strategy | Purchasing | Outsourced IT Support

By: Lisa Jackson
February 17th, 2020

“Why are you so expensive?” This is one of the most asked questions by our existing and prospective clients. So, someone must answer it. Lucky me. We will discuss the difference between tech support and managed IT services and the cost associated with each of them. Here at Innovative, we are a managed IT services provider, but understand that our services aren’t the best fit for every business. As such, we are going to provide you with an honest assessment of the cost of managed IT services and break/fix tech support. The goal of this article is to provide you with the information necessary to understand the cost of managed IT services and break/fix tech support. With this knowledge, you can make the right choice for you and your business.

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Technology Strategy | Business Strategy | Purchasing

By: Stephanie Hurd
November 19th, 2019

You’ve been working with an IT support company, freelancer, or managed service provider for a while. You like them. They’re great people. Maybe you’ve known them for years and they’ve helped you out of more than one bind.  But lately, you’ve been feeling that things could be better. Your IT systems should be more in sync with your business. Your employees shouldn’t be dealing with nagging, unresolved problems. And your own, fairly new computer has been getting more sluggish by the day. Even on a good day when everything is working fine, you have a nagging gut feeling that the IT in your business isn’t great. You don’t even want to think about what might happen on a bad day when your server crashes or you get hit with a ransomware attack.

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Technology Strategy | Business Strategy | Purchasing | Outsourced IT Support

By: Stephanie Hurd
November 5th, 2019

  You have a gut feeling that something isn’t right about the way you’ve been approaching IT in your business. You’re not sure exactly what to do, but you’re afraid of what might happen if you continue the current path.  Maybe you have one or two internal IT employees. You’re worried about what would happen if your network crashes overnight or while they’re on vacation. Maybe you contract with a freelancer or company to come to your business and install or troubleshoot equipment as needed. They do the work you ask, but you’re not sure if there are better hardware and software options available.  If these are the things keeping you up at night, outsourcing your IT department might be the right solution for you. Managed IT is just one of the four main ways businesses approach IT support, but it is the only comprehensive outsourced IT option that will address your concerns.  With managed IT services, an IT company takes on complete oversight of your network and support of your devices and end users. Managed IT services include both strategic and tactical services. You get the benefits of an IT strategy with a team of professionals handling the monitoring and maintenance of your network along with the day-to-day end user support.  

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Technology Strategy | Business Strategy | Purchasing

By: Stephanie Hurd
October 23rd, 2019

The cloud is the hottest tech buzzword. Everyone is anxious to downsize their technology to a computer with an internet connection. Especially when faced with a major server or software upgrade. That’s doable for a lot of businesses these days. But moving to the cloud without thinking about all the implications can have a major negative impact on your business. Some things you’ll need to consider include: What are you moving to the cloud? Do you need to access the cloud when the internet goes down? Is your data in the cloud backed up?  Does your cloud solution meet security and compliance requirements? First, to identify what you’re moving to the cloud. Let’s make sure you understand what the cloud is, and your options for using it.

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Technology Strategy | Business Strategy | Purchasing | Outsourced IT Support

By: Stephanie Hurd
August 26th, 2019

There are four different ways most businesses acquire IT support. You can: Hire an internal IT person Hire an on-demand IT vendor or freelancer when you need help Pre-purchase blocks of IT support hours Partner with a Managed Service Provider (MSP) Each approach to IT support has its pros and cons, and within each approach are various pricing models.