--- title: Business Technology Strategy | Life at Innovative (2) description: Life at Innovative | Learn how technology can maximize your business with a comprehensive IT strategy and support plan. (2) --- [![Innovative logo](https://blog.innovativeinc.net/hubfs/INNO_Wordmark_Primary_KO_RGB.png)](https://www.innovativeinc.net/) - About - [The Innovative Way](https://www.innovativeinc.net/the-innovative-way) - [Our Team](https://www.innovativeinc.net/our-team) - [Service Area](https://www.innovativeinc.net/service-area) - [Service Level Agreement (SLA)](https://www.innovativeinc.net/service-level-agreement) - [Refer a Business](https://www.innovativeinc.net/referrals) - [Careers](https://www.innovativeinc.net/careers) - Partner With Us - [innovateCORE](https://www.innovativeinc.net/innovate-core) - [innovateAHEAD](https://www.innovativeinc.net/innovate-ahead) - [innovateSMART](https://www.innovativeinc.net/innovate-smart) - [innovateSTRONG](https://www.innovativeinc.net/innovate-strong) - [innovateTRUST](https://www.innovativeinc.net/innovate-trust) - Areas of Expertise - [Information Technology](https://www.innovativeinc.net/information-technology) - [Business Continuity & Disaster Recovery (BCDR)](https://www.innovativeinc.net/bcdr) - [Cybersecurity](https://www.innovativeinc.net/cybersecurity) - [Phone & Voice](https://www.innovativeinc.net/phone-voice) - [Printer & Copiers](https://www.innovativeinc.net/printer-copiers) - Industries - [Healthcare / HIPAA](https://www.innovativeinc.net/healthcare-hippaa) - [Manufacturing](https://www.innovativeinc.net/manufacturing) - [Nonprofit](https://www.innovativeinc.net/nonprofit) - [Professional Services](https://www.innovativeinc.net/professional-services) - [Property Management](https://www.innovativeinc.net/property-management) - Learning - [The Innovative Blog](https://blog.innovativeinc.net/blog) - [Press Releases](https://www.innovativeinc.net/press-releases) - [Podcast](https://www.innovativeinc.net/innovative-leadership-podcast/) - [Events](https://www.innovativeinc.net/events) - [Free Cybersecurity Assessment](https://www.innovativeinc.net/cybersecurity-assessment) - About - [The Innovative Way](https://www.innovativeinc.net/the-innovative-way) - [Our Team](https://www.innovativeinc.net/our-team) - [Service Area](https://www.innovativeinc.net/service-area) - [Service Level Agreement (SLA)](https://www.innovativeinc.net/service-level-agreement) - [Refer a Business](https://www.innovativeinc.net/referrals) - [Careers](https://www.innovativeinc.net/careers) - Partner With Us - [innovateCORE](https://www.innovativeinc.net/innovate-core) - [innovateAHEAD](https://www.innovativeinc.net/innovate-ahead) - [innovateSMART](https://www.innovativeinc.net/innovate-smart) - [innovateSTRONG](https://www.innovativeinc.net/innovate-strong) - [innovateTRUST](https://www.innovativeinc.net/innovate-trust) - Areas of Expertise - [Information Technology](https://www.innovativeinc.net/information-technology) - [Business Continuity & Disaster Recovery (BCDR)](https://www.innovativeinc.net/bcdr) - [Cybersecurity](https://www.innovativeinc.net/cybersecurity) - [Phone & Voice](https://www.innovativeinc.net/phone-voice) - [Printer & Copiers](https://www.innovativeinc.net/printer-copiers) - Industries - [Healthcare / HIPAA](https://www.innovativeinc.net/healthcare-hippaa) - [Manufacturing](https://www.innovativeinc.net/manufacturing) - [Nonprofit](https://www.innovativeinc.net/nonprofit) - [Professional Services](https://www.innovativeinc.net/professional-services) - [Property Management](https://www.innovativeinc.net/property-management) - Learning - [The Innovative Blog](https://blog.innovativeinc.net/blog) - [Press Releases](https://www.innovativeinc.net/press-releases) - [Podcast](https://www.innovativeinc.net/innovative-leadership-podcast/) - [Events](https://www.innovativeinc.net/events) - [Free Cybersecurity Assessment](https://www.innovativeinc.net/cybersecurity-assessment) - Categories - Follow Us - [Business Strategy](https://blog.innovativeinc.net/blog/topic/business-strategy) - [Cybersecurity](https://blog.innovativeinc.net/blog/topic/cybersecurity) - [Devices](https://blog.innovativeinc.net/blog/topic/devices) - [Disaster Recovery](https://blog.innovativeinc.net/blog/topic/disaster-recovery) - [Employee Retention](https://blog.innovativeinc.net/blog/topic/employee-retention) - [HIPAA](https://blog.innovativeinc.net/blog/topic/hipaa) - [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) - [Microsoft Windows](https://blog.innovativeinc.net/blog/topic/microsoft-windows) - [Outsourced IT Support](https://blog.innovativeinc.net/blog/topic/outsourced-it-support) - [Printers and Copiers](https://blog.innovativeinc.net/blog/topic/printers-copiers) - [Purchasing](https://blog.innovativeinc.net/blog/topic/purchasing) - [Technology Strategy](https://blog.innovativeinc.net/blog/topic/technology-strategy) - [Threat Prevention](https://blog.innovativeinc.net/blog/topic/threat-prevention) - - - - - IT Starts with Strategy Learn how technology can maximize your business with a comprehensive IT strategy and support plan. Subscribe - Categories - [Business Strategy](https://blog.innovativeinc.net/blog/topic/business-strategy) - [Cybersecurity](https://blog.innovativeinc.net/blog/topic/cybersecurity) - [Devices](https://blog.innovativeinc.net/blog/topic/devices) - [Disaster Recovery](https://blog.innovativeinc.net/blog/topic/disaster-recovery) - [Employee Retention](https://blog.innovativeinc.net/blog/topic/employee-retention) - [HIPAA](https://blog.innovativeinc.net/blog/topic/hipaa) - [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) - [Microsoft Windows](https://blog.innovativeinc.net/blog/topic/microsoft-windows) - [Outsourced IT Support](https://blog.innovativeinc.net/blog/topic/outsourced-it-support) - [Printers and Copiers](https://blog.innovativeinc.net/blog/topic/printers-copiers) - [Purchasing](https://blog.innovativeinc.net/blog/topic/purchasing) - [Technology Strategy](https://blog.innovativeinc.net/blog/topic/technology-strategy) - [Threat Prevention](https://blog.innovativeinc.net/blog/topic/threat-prevention) - Social - - - - - [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png)](https://blog.innovativeinc.net/blog/innovative-announces-three-new-promotions) [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) ## [Announcing three new promotions](https://blog.innovativeinc.net/blog/innovative-announces-three-new-promotions) By: [Ryan Stickel](https://blog.innovativeinc.net/blog/author/ryan-stickel) February 9th, 2024 Exciting news! 🎉 We have some new promotions to catch you up on! [Read More](https://blog.innovativeinc.net/blog/innovative-announces-three-new-promotions) Share - Close - - - - [mailto:?body=https://blog.innovativeinc.net/blog/innovative-announces-three-new-promotions](mailto:?body=https://blog.innovativeinc.net/blog/innovative-announces-three-new-promotions) [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png)](https://blog.innovativeinc.net/blog/meet-the-operations-team-help-desk-field-service-monitoring) [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) ## [Meet the Operations Team: Help Desk, Field Service, Monitoring](https://blog.innovativeinc.net/blog/meet-the-operations-team-help-desk-field-service-monitoring) By: [Ryan Stickel](https://blog.innovativeinc.net/blog/author/ryan-stickel) September 22nd, 2023 It’s time for the final installment of our Meet the Operations Team series! In this article, we’ll meet the teams that make up the biggest chunk of the ops department: help desk, field service and monitoring. [Read More](https://blog.innovativeinc.net/blog/meet-the-operations-team-help-desk-field-service-monitoring) Share - Close - - - - [mailto:?body=https://blog.innovativeinc.net/blog/meet-the-operations-team-help-desk-field-service-monitoring](mailto:?body=https://blog.innovativeinc.net/blog/meet-the-operations-team-help-desk-field-service-monitoring) [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png)](https://blog.innovativeinc.net/blog/stephanie-hurd-promoted-director-business-development) [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) ## [Stephanie Hurd Promoted to Director of Business Development](https://blog.innovativeinc.net/blog/stephanie-hurd-promoted-director-business-development) By: [Ryan Stickel](https://blog.innovativeinc.net/blog/author/ryan-stickel) August 18th, 2023 Congratulations to Stephanie Hurd on her promotion to Director of Business Development! [Read More](https://blog.innovativeinc.net/blog/stephanie-hurd-promoted-director-business-development) Share - Close - - - - [mailto:?body=https://blog.innovativeinc.net/blog/stephanie-hurd-promoted-director-business-development](mailto:?body=https://blog.innovativeinc.net/blog/stephanie-hurd-promoted-director-business-development) [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png)](https://blog.innovativeinc.net/blog/meet-operations-team-professional-services) [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) ## [Meet the Operations Team: Professional Services](https://blog.innovativeinc.net/blog/meet-operations-team-professional-services) By: [Ryan Stickel](https://blog.innovativeinc.net/blog/author/ryan-stickel) June 30th, 2023 Continuing with our “Meet the Operations Team” series, it’s time to say hello to the professional services team (You may know them as the “project team”). [Read More](https://blog.innovativeinc.net/blog/meet-operations-team-professional-services) Share - Close - - - - [mailto:?body=https://blog.innovativeinc.net/blog/meet-operations-team-professional-services](mailto:?body=https://blog.innovativeinc.net/blog/meet-operations-team-professional-services) [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png)](https://blog.innovativeinc.net/blog/meet-operations-team-service-coordinators-level-3-technicians) [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) ## [Meet the Operations Team: Service Coordinators and Level 3 Technicians](https://blog.innovativeinc.net/blog/meet-operations-team-service-coordinators-level-3-technicians) By: [Ryan Stickel](https://blog.innovativeinc.net/blog/author/ryan-stickel) June 16th, 2023 If you’ve been keeping up with our blog, you may have read one of our most recent articles on how the Innovative team is structured (if you haven’t had the chance to read it, you’ll want to go check it out). In that article, we mentioned how there are plenty of new faces at Innovative that have joined the team members you’re already familiar with. [Read More](https://blog.innovativeinc.net/blog/meet-operations-team-service-coordinators-level-3-technicians) Share - Close - - - - [mailto:?body=https://blog.innovativeinc.net/blog/meet-operations-team-service-coordinators-level-3-technicians](mailto:?body=https://blog.innovativeinc.net/blog/meet-operations-team-service-coordinators-level-3-technicians) [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png)](https://blog.innovativeinc.net/blog/introducing-innovative-leadership-podcast) [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) ## [Introducing the Innovative Leadership Podcast](https://blog.innovativeinc.net/blog/introducing-innovative-leadership-podcast) By: [Ryan Stickel](https://blog.innovativeinc.net/blog/author/ryan-stickel) May 24th, 2023 We have exciting news to share, Innovators! We now have a podcast! Innovative Leadership, hosted by Ryan Stickel and Stephanie Hurd, will see local business leaders sit down to discuss their personal stories, challenges and secrets to success. [Read More](https://blog.innovativeinc.net/blog/introducing-innovative-leadership-podcast) Share - Close - - - - [mailto:?body=https://blog.innovativeinc.net/blog/introducing-innovative-leadership-podcast](mailto:?body=https://blog.innovativeinc.net/blog/introducing-innovative-leadership-podcast) [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png)](https://blog.innovativeinc.net/blog/how-innovative-team-structured) [Business Strategy](https://blog.innovativeinc.net/blog/topic/business-strategy) | [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) ## [How the Innovative Team is Structured](https://blog.innovativeinc.net/blog/how-innovative-team-structured) By: [Ryan Stickel](https://blog.innovativeinc.net/blog/author/ryan-stickel) May 19th, 2023 There are a lot of new faces at Innovative, but don’t worry, many of your favorite “old,” or let’s say, young with tenure, faces are still around. If you only interact with our team members who come on-site, you’re likely only seeing a small percentage of the team. So, let’s pull back the curtain a bit and walk through exactly how we’re structured. [Read More](https://blog.innovativeinc.net/blog/how-innovative-team-structured) Share - Close - - - - [mailto:?body=https://blog.innovativeinc.net/blog/how-innovative-team-structured](mailto:?body=https://blog.innovativeinc.net/blog/how-innovative-team-structured) [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png)](https://blog.innovativeinc.net/blog/rose-fetters-promoted-vice-president-finance) [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) ## [Rose Fetters promoted to Vice President of Finance](https://blog.innovativeinc.net/blog/rose-fetters-promoted-vice-president-finance) By: [Ryan Stickel](https://blog.innovativeinc.net/blog/author/ryan-stickel) April 21st, 2023 Congratulations to our very own Rose Fetters on her promotion to Vice President of Finance! [Read More](https://blog.innovativeinc.net/blog/rose-fetters-promoted-vice-president-finance) Share - Close - - - - [mailto:?body=https://blog.innovativeinc.net/blog/rose-fetters-promoted-vice-president-finance](mailto:?body=https://blog.innovativeinc.net/blog/rose-fetters-promoted-vice-president-finance) [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png)](https://blog.innovativeinc.net/blog/happy-22nd-birthday-innovative) [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) ## [Happy 22nd Birthday to Innovative!](https://blog.innovativeinc.net/blog/happy-22nd-birthday-innovative) By: [Ryan Stickel](https://blog.innovativeinc.net/blog/author/ryan-stickel) January 21st, 2023 We’re very excited to wish Innovative a happy 22nd birthday! [Read More](https://blog.innovativeinc.net/blog/happy-22nd-birthday-innovative) Share - Close - - - - [mailto:?body=https://blog.innovativeinc.net/blog/happy-22nd-birthday-innovative](mailto:?body=https://blog.innovativeinc.net/blog/happy-22nd-birthday-innovative) [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png)](https://blog.innovativeinc.net/blog/innovative-is-expanding-managed-services-for-washington-dc) [Business Strategy](https://blog.innovativeinc.net/blog/topic/business-strategy) | [Life at Innovative](https://blog.innovativeinc.net/blog/topic/life-at-innovative) ## [Innovative is Expanding: Managed Services for Washington D.C.](https://blog.innovativeinc.net/blog/innovative-is-expanding-managed-services-for-washington-dc) By: [Ryan Stickel](https://blog.innovativeinc.net/blog/author/ryan-stickel) September 26th, 2022 Exciting news! We’re expanding our service area to Washington D.C. and the surrounding metro area! [Read More](https://blog.innovativeinc.net/blog/innovative-is-expanding-managed-services-for-washington-dc) Share - Close - - - - [mailto:?body=https://blog.innovativeinc.net/blog/innovative-is-expanding-managed-services-for-washington-dc](mailto:?body=https://blog.innovativeinc.net/blog/innovative-is-expanding-managed-services-for-washington-dc) [Previous](https://blog.innovativeinc.net/blog/tag/life-at-innovative/page/1) [All posts](https://blog.innovativeinc.net/blog/all) [Next](https://blog.innovativeinc.net/blog/tag/life-at-innovative/page/3) #### Contact **Headquarters** 13332 Pennsylvania Ave. Hagerstown, MD 21742 [301-739-7414](tel:+13017397414) **Washington, DC** 1717 K Street NW, Suite 900 Washington, DC 20006 [202-971-9991](tel:+12029719991) #### Managed Services - [Managed Services](https://www.innovativeinc.net/services) - [Co-Managed Services](https://www.innovativeinc.net/co-managed-services) - [Service Level Agreement](https://www.innovativeinc.net/service-level-agreement) - [Pricing](https://www.innovativeinc.net/pricing) - [Service Area](https://www.innovativeinc.net/service-area) #### Areas of Expertise - [Information Technology](https://www.innovativeinc.net/information-technology) - [BCDR](https://www.innovativeinc.net/bcdr) - [Cybersecurity](https://www.innovativeinc.net/cybersecurity) - [Phone & Voice](https://www.innovativeinc.net/phone-voice) - [Printer & Copiers](https://www.innovativeinc.net/printer-copiers) #### About - [About](https://www.innovativeinc.net/the-innovative-way) - [Our Team](https://www.innovativeinc.net/our-team) - [Privacy Policy](https://www.innovativeinc.net/privacy-) - [Contact](https://www.innovativeinc.net/contact) - [Book an Appointment](https://meetings.hubspot.com/shurd?uuid=e72ba9dd-044e-4670-8593-c28ca53244eb)