IT Starts with Strategy

Learn how technology can maximize your business with a comprehensive IT strategy and support plan.

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Technology Strategy | Business Strategy | Outsourced IT Support

By: Stephanie Hurd
June 20th, 2019

Most businesses launch their operations on a shoestring budget and manage the business on readily available technology.

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Technology Strategy | Business Strategy | Devices | Purchasing

By: Stephanie Hurd
June 11th, 2019

If you're planning to upgrade hardware or networking infrastructure in your business this year, you may see significant cost savings by purchasing that equipment soon (i.e. this month) thanks to increased tariffs on Chinese imports.

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Technology Strategy | Business Strategy | Devices | Purchasing

By: Stephanie Hurd
May 31st, 2019

From basic desktop computers to complex network infrastructure, all businesses need some sort of technology to operate. With the amount of technology necessary to compete in today's economy, how do businesses maintain margins and absorb ever-growing IT costs? Leasing is an option that reduces your initial investment and allows for the flexibility to adopt new technology based on your business needs and not capital budgets.

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Technology Strategy | Microsoft | Threat Prevention

By: Stephanie Hurd
May 29th, 2019

Do you have computers in your business operating on Windows 7? Do you feel like you just upgraded away from Windows XP? If that’s the case, you were most likely utilizing Windows XP beyond its April 8, 2014 end of life date and managed just fine without upgrading immediately. So, it makes sense that you are probably not too concerned about upgrading away from Windows 7 any time soon. You survived the last end of life date just fine, and you’ll get through this one too, right? Wrong.

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Technology Strategy | Business Strategy | Outsourced IT Support

By: Team Innovative
April 30th, 2019

Many organizations, especially those experiencing growth, find themselves at a crossroads where they must decide to expand their own internal IT department, or perhaps hire their first full-time IT staff member. Small and medium-sized businesses typically have a ‘technical’ employee or two who perform the daily duties of managing the organization’s equipment with varied results. These ‘involuntary IT managers’ often perform duties that go well beyond the scope of their actual job description. As a result, neither the job they were hired for nor those extra responsibilities are performed adequately due to time, budget, and/or knowledge setbacks of those individuals being pulled in multiple directions.

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Technology Strategy | Devices | Outsourced IT Support | Printers & Copiers

By: Stephanie Hurd
April 24th, 2019

Do you know how much your business spends on print and copy expenses? If the answer is no, you are not alone. According to a Gartner Group study, 90% of businesses lack an understanding of the total financial impact of printing and copying. The two biggest reasons for this lack of clarity are: Printing and copying expenses are often split between office equipment costs and office supply expenses. Printers and copiers are often managed separately yet used interchangeably. Considering the average employee prints 34 pages per day at a cost of around $725 per year per employee, printing and copying expenses are typically the third greatest business expense behind payroll and rent.

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Technology Strategy | Business Strategy | Devices

By: Tyler Snyder
April 5th, 2019

Alternatives to a business server: Workgroup Sharing Network Attached Storage (NAS) Device Microsoft 365 (formerly Office 365) Cloud Hosted Server (think Microsoft Azure or AWS) File Sync and Share Applications (think Drop Box, Google Docs) A server allows businesses to point all users toward a centralized location to access files and applications. There are some considerations when deciding if your business needs a server. In general, servers offer many benefits, and are a common approach for businesses that want consistency, centralization, or compliance with PCI, HIPAA or other industry-specific requirements. If you're not sure that a server environment is right for your business, there are other alternatives to consider, each with their own pros and cons.

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Technology Strategy | Business Strategy | Devices

By: Tyler Snyder
April 5th, 2019

This is a very common question among small businesses, so let’s start with a quick definition of what a server is. A server is typically an on-premise, high-performance piece of hardware that is combined with a high-end, server-based operating system that is used to store data and centralize resources (what a mouth full). When done properly, all computers point to this server to access files and application data while hardware/software redundancy keeps a high level of up-time for your staff. There are numerous benefits to this type of centralization, but it doesn’t come without a cost.

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Technology Strategy | Business Strategy | Outsourced IT Support

By: Michael McAndrew
March 26th, 2019

Wouldn’t it be great if every time you called your IT support provider, they answered the phone? Waiting for service is not anyone’s idea of a good time. With the pace of business in our world, it is unreasonable that the only option for acquiring IT support is waiting by the phone like you are expecting a date to call. Unfortunately, this is frequently the service you get from single-person IT support operations, otherwise known as your outsourced "IT guy/girl." This level of support may be fine for your home PC, where processes and payments are not depending on technology working right now, but for small and medium businesses, the consistent coverage provided by a trained, business-focused help desk team can be a lifesaver.

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Technology Strategy | Business Strategy

By: Stephanie Hurd
February 11th, 2019

Computers, Printers, Copiers, Phone Systems Oh My! You know your business depends on technology for day-to-day operations, but do you know the impact it has on things like employee retention, customer experience, and overall growth potential? Do you know how much you stand to lose if your technology systems fail – or worse yet – would your business even survive a major outage for any length of time? Technology is a major factor in your ability to grow your business and must be planned for strategically. Fixing computers when they break is not an IT strategy Fixing is reactive and doesn’t allow you to proactively plan for your technology investments. A more strategic approach helps to ensure you’re making investments in technology that contribute to the success of your business. Technology, like any tool, is only as good as its fit for the job. Fixing your chainsaw isn’t the best investment if what you really need is a nail gun. A sound IT strategy helps to determine when changes in your business and/or job functions dictate changes in your IT tools. Fixing only allows you to maintain the status quo. Is your business the same as it was three years ago when you purchased that sluggish computer? If not, your investment may be better spent on new equipment better aligned with your business needs today and not three years ago. Fixing doesn’t allow for lifecycle management. With an average lifespan of 3-5 years, computers and servers should be replaced as they approach end-of-life. A comprehensive IT strategy will track anticipated replacement dates and assist you in making educated decisions on investing in repair vs. replacement.